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Fax: (585) 454-4943 / (888) 250-9057 Abstract Inquiries Schedule a Pickup

ABOUT US

Headquartered in Rochester, New York, WebTitle Agency has been in business since 2005. Since its inception, WebTitle Agency has assembled a team of fantastic people. We have over 100 title professionals, including 4 attorneys, real estate paralegals and licensed title producers, all with significant industry experience.

Our success has been fueled by our never-ending commitment to offering superior service and specialized products, uniquely designed to service specific segments of the real estate, title, financial, and legal communities. Our client partners include foreclosure and default service providers, title insurance companies, creditor’s rights and real estate attorneys, banks and credit unions, realtors, investors, developers, tower owners, site management companies, and wireless service providers in the telecommunications industry.

Our partner company, Customized Lenders Services (CLS), serves the mortgage lending industry with the coordination of services related to the mortgage closing process. CLS provides these bundled services on a local, state and national level, with direct operations in New York State and affiliations nationwide.

We are the largest independently owned Abstract and Title Insurance company in Western New York. We believe that comes with a serious responsibility to our team members, to our community and to our client and vendor partners. We have a team that is well trained, experienced, and customer focused.

Being a business in the greater Rochester area and New York State is important to us. Our ownership group lives here and so do our team members. We don’t outsource internationally because we want our community to succeed.

We understand the importance of innovation. We have invested hundreds of thousands of dollars in technological upgrades to our systems and our facilities to make sure our client partners get what they need, when they need it.

Finally, we believe in helping those who need it most. We have donated time, effort, and money to local charitable organizations in need throughout our history.  This is WebTitle Agency.

Headquartered in Rochester, New York, WebTitle Agency has been in business since 2005. Since its inception, WebTitle Agency has assembled a team of fantastic people. We have over 100 title professionals, including 4 attorneys, real estate paralegals and licensed title producers, all with significant industry experience.

Our success has been fueled by our never-ending commitment to offering superior service and specialized products, uniquely designed to service specific segments of the real estate, title, financial, and legal communities. Our client partners include foreclosure and default service providers, title insurance companies, creditor’s rights and real estate attorneys, banks and credit unions, realtors, investors, developers, tower owners, site management companies, and wireless service providers in the telecommunications industry.

Our partner company, Customized Lenders Services (CLS), serves the mortgage lending industry with the coordination of services related to the mortgage closing process. CLS provides these bundled services on a local, state and national level, with direct operations in New York State and affiliations nationwide.

We are the largest independently owned Abstract and Title Insurance company in Western New York. We believe that comes with a serious responsibility to our team members, to our community and to our client and vendor partners. We have a team that is well trained, experienced, and customer focused.

Being a business in the greater Rochester area and New York State is important to us. Our ownership group lives here and so do our team members. We don’t outsource internationally because we want our community to succeed.  

We understand the importance of innovation. We have invested hundreds of thousands of dollars in technological upgrades to our systems and our facilities to make sure our client partners get what they need, when they need it.

Finally, we believe in helping those who need it most. We have donated time, effort, and money to local charitable organizations in need throughout our history.  This is WebTitle Agency.

OUR TEAM

OWNERSHIP

Alan Roides.jpg

Alan Roides

Chief Marketing Officer / Partner

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John Nitsche

President / Partner

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Matthew Schuler

Chief Title Officer / Partner

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Kevin Whiting

Chief Operations Officer / Partner

SENIOR MANAGEMENT

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Allyson Curry

HR Director / General Manager

COUNSEL & ATTORNEYS

Mike Fame.jpg

Michael Fame, Esq.

Legal Counsel

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Kristen Phillips, Esq.

Vice President / Team Lead

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John Villani

Senior Title Examiner

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John Kunes

Title Examiner

LEADERSHIP

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Laura Ward

Executive Vice President / Operations Manager

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Andy Licherdell

Vice President

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Larry Sweet

Abstract Department Manager

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Bob Hill

Business Development Vice President

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Jason Marsherall

Communications & Business Development Specialist

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Tom Masters

Quality Control, Compliance & Vendor Manager

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Chris Schuler

Delivery Services & Client Sales Coordinator

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Leonna Charles

Accounting Manager

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Breanna Forger

Customer Service Manager

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Matthew Reffner

Remote Online Searcher & Staff Field Vendor

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Victoria Anselm

Title Examination Manager

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Randall Martin

Title Examination Assistant Manager

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Martino Centi

Recording Manager

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Melody Wilkinson

Search Services Manager

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Alex Withers

Search Services Assistant Manager

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Melissa Zwerka

Title Production Manager

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Megan O'Connor

Title Production Assistant Manager

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Jeremy Snyder

Information Technology Manager

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Dona Kavanagh

Title Resolution/Claims Analyst

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Christine Liberi

Senior Title Officer

AFFILIATIONS

WebTitle is active with the following organizations:

COMMUNITY

WebTitle Agency is committed to helping our community through meaningful, charitable involvement including the following organizations:

Go Red Heart Awareness 2019
St. Peters Food Kitchen 2018 Donation
Daystar 2018 Donation
Willow Center 2018 Donation
Go Red Heart Awareness 2018
Daystar 2017 Donation
Angel's Tree 2016
United Way 2016
Go Red Heart Awareness 2015
American Cancer Society Walk 2013
American Cancer Society Tent 2012
St. Peters Food Kitchen
On November 21st, 2018, WebTitle Agency owner Alan Roides, on behalf of WebTitle Agency, made a donation to St. Peter’s Kitchen in Rochester. The donation was matched by local foundation Alyssa’s Angels. WebTitle Agency and Customized Lenders Services (CLS) believe in a commitment to the Rochester community and the fight against hunger.

St. Peter’s kitchen has been serving the Westside community of the City of Rochester, since 1982. St. Peter’s, led by Patty Lorenzen serves a well-balanced lunch to approximately 140 people daily Monday-Friday.

To learn more about St. Peter’s Kitchen please visit stpeterskitchen.org.

To learn more about Alyssa’s Angels please visit alyssaangels.org


 
American Cancer Society Strides Against Breast Cancer
In November 2018, WebTitle Agency was a Silver Sponsor for the inaugural FiveEatFive fundraiser held at the Village Gate Square. The event, benefitting our local American Cancer Society, helps fund groundbreaking cancer research, providing education and prevention support, and free programs and services for people with cancer in our community including the B. Thomas Golisano Hope Lodge.

This year’s event raised over $35,000. WebTitle Agency has a long history of working with the American Cancer Society, including 10 years of participation in the Making Strides for Breast Cancer Walk. During that time, WebTitle Agency team members raised nearly $50,000 in donations. WebTitle Agency was a past sponsor of the Memorial Tent at the Strides Walk and our own Alan Roides has participated in the “Real Men Wear Pink” campaign.

WebTitle Agency has also participated in the annual Daffodil Days fundraiser where team members sold daffodils to benefit ACS.

Another rewarding experience that WebTitle Agency team members got a change to participate in was the Road To Recovery program. The Road to Recovery program gave team members the opportunity to drive patients to their treatments when no other transportation was available.


 
Day Star Kids
On December 7th, 2018, WebTitle Agency owner Alan Roides, on behalf of WebTitle Agency, made a donation to Daystar for Medically Fragile Children, Inc. The donation was matched by local foundation Alyssa’s Angels.

WebTitle Agency and Customized Lenders Services (CLS) believe in a commitment to the Rochester community and in particular, helping children in need.

Daystar works to support children coping with serious medical and developmental complexities and their families. It is New York State’s first and only Pediatric Day-Respite Center for children up to age six who are braving serious and often life-threatening healthcare complexities and developmental challenges. 

Alyssa’s Angels is a foundation established in memory of Alyssa Rose Bruno who passed away in 2006 after a valiant battle with brain stem cancer. Her parents, Lori and Chris Bruno, along with their many friends and family established Alyssa’s Angels in her memory. Funds that are generated go to projects that include: victims of abuse and/or neglect, those experiencing serious medical, behavioral or emotional problems, and those lacking in family or other community support.

To learn more about Daystar, please visit www.daystarkids.org.

To learn more about Alyssa’s Angels please visit alyssaangels.org


 
American Diabetes Association



 
Willow Domestic Violence Center
WebTitle Agency cares deeply about the mission of the Willow Domestic Violence Center. We have participated in the Adopt a Family angel tree for several years where WebTitle team members purchase gifts for needy families.

In 2018, we participated in the Purple Box Campaign to provide holiday gifts to even more needy families. WebTitle team members joined law enforcement agencies, and other companies and organizations in providing new toys, household items such as clothing and blankets, gift cards and more to parents, teens, school age kids and infants and toddlers.


 

TESTIMONIALS

ALTA BEST PRACTICES

ALTA Logo
WebTitle Agency is committed to supplying title and closing services to the real estate industry in accordance with all rules and regulations imposed on this industry.  To that end we have adopted the American Land Title Association’s (ALTA) Best Practices Guidelines and have implemented these practices into our daily routine.  We undergo a rigorous audit yearly by the New York State Department of Taxation & Finance and by our three national underwriters and have remained an agent in good standing with Fidelity National Title, First American Title Insurance of New York, and Old Republic Title Insurance for nearly 15 years.